Reuters shows that cigarettes are of a large number of passengers thereon, and in many different ways. Washington - Landra Osmus not smoke. So if we in Tucson, Arizona. In the Comfort Suites at Sabino Canyon checks Hotel, recently, almost on the bill, which suffocates a surprise $ 150 (about R1 500) Cleaning included.
Osmus, a listener of the hospital in Tucson, a weekend spent at the hotel with his 12-year-old granddaughter and a friend for a birthday party. A hotel employee said she charged, because "there was smoke in the room." But Osmus argues that the smoke came from outside the hotel, rail, where customers smoke.
"I'm not responsible for that alley," he said, adding that the allegations of Comfort Suites they had "great emotional distress."
It turns out that cigarette consists of a large number of travelers on it, and in many different ways.
Hotels and car rental companies are struggling to cope with the changing winds, when it comes to smoking. This includes the legalization of some states in the use of recreational marijuana and the growing popularity of electronic cigarettes. At the same time, travelers say that tobacco companies turn customers into the habit of profit center in the overload smoking in hotels or rental cars - though, as not smoking Osmus.
Result: If you know do not use products or snuff, about these new problems, you have to. Otherwise, some of your hard-earned vacation dollars could go up in smoke.
If Osmus contacted me for help, I suggested, send a written complaint Comfort Suites educated and advised him to be patient. She sent the letter. In response, the director of the institution's claim and found studies that the smoke was actually coming from the street.
"I went ahead and paid the $ 150 fee, which has been estimated that the cost of smoking," the representative said in an e-mail wrote.
Depending on your perspective, is the Kingdom of the trip or a less hospitable place for smoking or a healthier place for Non smoking. Cruise lines are in the forefront of this change, with Carnival and Norway recent ban on smoking on balconies. Customers will still be able to smoke in the casinos.
And even if the recreational use of marijuana in Washington and Colorado approved, the tourism industry has been weed with open arms not just welcome tourists. In fact, there is a considerable amount of confusion about where visitors can light, or pack for that matter, as well as things. Some tourists leave their hiding rental car in Denver before returning home.
Smoking can be expensive if a hotel uses. Marti Mayne, a consultant for the hospitality industry, the small inns and bed-and-breakfasts, may suffer the consequences of illegal immigration snuff. "This means that every piece of clothing and towels should be removed and washed, carpets should be steam cleaned and curtains, lampshades and everything can be made of fabric and absorb the smell," she said.
The cleaning is also time, which means that the room should be removed from the inventory. That loss, says Mayne could be from 10 to 50 percent of the proceeds from the guest house anywhere, is a "double whammy" of the financial loss and dry cleaning services.
But if some travel agencies are free, others touting the opportunity.
Take the car rental companies. How supplanted the guests in their vehicles, the smoke accelerates their cleaning costs, according to the Bank perch, a website DMV.com transportation analyst. The average cost of cleaning a car 250 USD The price of a premium car detail is $ 150, which means that a car owner can make the difference pocket.
"Given that the most expensive prices for rent per day is around $ 100 if you rent a car for a day, the potential fine smoke, that cost more than twice as much," he says. "That seems a little irrational."
But it's not as irrational as customers who charged for something they do not.
Consider what happened when he Angelo Figueroa rented a car from Budget in New York recently. "When we returned to the car, she said it smelled of smoke and asked if I smoked," he said. "I said no."
The agent then consulted with another employee, who "confirmed" the smell of smoke. The agent said he would charge $ 70, even when the normal price was $ 250.
"I said I do not smoke, and I deny the charge, and I would like to speak with the manager. Segundo staff told my agent," Just charge $ 250 then, "recalls Figueroa. No fee was available to speak with him. There is a charge for $ 250, and then load in his report on the credit card.
Figueroa, an attorney in Cleveland based, complained to the Department of Consumer New York and received a prompt refund.
Stories like Osmus Figueroa and should be encouraged for other travelers. While travel companies take advantage of the alleged use of snuff seem, your chances of contesting the charges are pretty good.
Sometimes it just takes a little persistence.
* Elliott, reader advocate and author of How to be smarter world traveler (National Geographic) National Geographic Traveler, maintains a website on elliott.org consumer advocates.
Washington Post
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