The tip should not be large - $ 1 to $ 5, said the American Hotel and Lodging Association. However, less than a third of hotel guests leave money in cleaning.

The Hotel Association publishes a free tour on their website, the advice has all the valets of the bouncers to tilt.

But why do you often forget maids? A common explanation is that they are out of sight and therefore out of mind - that travelers can give advice for employees who interact directly. But another reason may be a simple lack of awareness.

"In general, people do not know have seen them," said Shane C. Blum, associate professor of hospitality and the distribution of the Technological University of Texas professor. The environment, said the problem compounding. "Of course, if you are with a group of people, as in a restaurant there to overturn a social pressure. In a hotel room, which is usually on their own, and there is no social pressure. "

But even if the guests were pushed to leave a tip for the girls, it does not always work.

In 2014, two women from longtime home at JW Marriott Santa Monica Le Merigot Customers remember regularly leave effective counseling when their premises were checked, the result of the chain participate "please The envelope" initiative by the non - profit - Group to launched nation women to make it easier for customers appreciation to show it to the cleaners. Envelopes are managed in 160,000 hotel rooms Marriott placed in the US and Canada to be full of hints and tips for cleaning agents.

Within weeks, however, disappeared envelopes. "We have heard that some customers was felt the hotel looking for advice for us," Blanca Guerrero, a lady in Santa Mónica Marriott, said through a translator.

Tilt standards, or lack thereof, particularly unfair, housewives, probably more customers to your car or push the car that contains your dinner. Angela Lemus, a housewife at the Wyndham Boston Beacon Hill makes $ 19.91 per hour, said through a translator and washing tanks and disposal, should occasionally be cleaned blood or other medical waste facilities. Ms. Guerrero and other maid in Santa Mónica Marriott, Aurelia Gonzalez, who makes $ 15.66 per hour, said their responsibilities include not only cleaning the room, but also with them connected balconies.

Most cleaners are women, a disproportionate number of them minorities and immigrants to Unite Here! One Union thousands of housewives hotels represented in North America. Ms. González was born in Mexico and Mrs. Guerrero El Salvador. Although their salaries above the median hourly wage of $ 11.37 for the hotel by reported the purification of the Bureau of Labor Statistics in 2016, the occupation of income under the house pay for women in other sectors such as hospitals ($ 12.74 from the Bureau of Labor Statistics).

Payment rates vary widely by region. Look in salary , a company that follows the information on wages and salaries in the residential and game, was expecting a girl in a hotel in New York can earn an average of $ 29.41 time while in Charlotte, North Carolina can earn per hour an average of $ 10.

At the national level executive salaries for derjenigediejenigedasjenige dedicated office comparable congruence of the average hourly rate of $ 11.28 Bureau of Labor Statistics. But receptionist jobs do not require high investments mattresses or exposure to cleaning chemicals, the respiratory health and other problems may result. Ms. Lemus, for example, has developed an allergy Latex gloves, she had to wear while cleaning.

"It went on for years, and how badly my hands began to bleed," he said. "I could not allow people to see my hands."

However, housewives say that without the sweet elbow in initiatives such as "The Envelope Please", only 30 percent of customers leave a tip - A teacher figure Blum also found.

"One day, someone left $ 5, other days, they can not," Ms. Lemus said.

"Sometimes we have $ 2 or $ 3 in one room, and we loved it," Guerrero said. "It makes us feel like someone we liked." Woman, but sometimes several days without end.

Carmen Cruz, director of the Four Diamond, 64 room Casa Madrona Hotel and Spa in Sausalito, California. change these trends rotation hotels.

"Millennials travel a lot and are not big tippers," he said. "That's because they are independent, and they want to do everything, even you are not looking for these additional services may be elderly couple and." Here, my luggage. "

Unlike the situation in other hotels, detergents some of the staff more frequently inclined at Casa Madrona, Mrs. Cruz said. In addition to the cultural context - Americans have a tendency to roll to customers in Europe and Asia - the length of stay is often an indicator of whether you are approached by a lady.

"If a stay longer than a week, 90 percent of the time, they will leave a tip for our women," Cruz said. "If it's an overnight stay, not leave 90 percent of the time, a tip."

But she said she never push customers, even those who have booked a longer stay, leave suggestions for housewives Casa Madrona.

"We let the stationery and envelopes in the room if you want to write a letter, but do not want to feel compelled the people," he said. "If they want to leave a tip, which can be from the heart."

Marriott soon came to the same conclusion after, a spokesman for Marriott, said work "The envelope, please." Connie Kim, the initiative was scrapped a few months because "it was not popular." (A kind of Internet, including a fortune.com article entitled "Marriott guests the hotel: Please pay our Women of room for us" , may have been a contribution).

But the idea that it's a bad way hotel to be reconsidered to shells to promote maids said Professor Blum. In 2016, one of his students, a similar "The Envelope Please" led experiment in a hotel in Lubbock, Texas. In addition to a higher percentage of rockers, envelopes in rooms, the Hotel Association have mentioned directives was a wave of thank yous guests.

"People write things like," Thanks for your hard work, "said Professor Blum." They feel that the knowledge of the guidelines it was useful. "

However, this is not always the case.

Michael Lynn, a professor of consumer behavior and marketing School of Hotel Administration at Cornell University who has studied change in detail, is aware of the guidelines.

"The tipping etiquette experts have been saying for 20 years or more to the girls cant. But even if I "do all the time, he said. "Half the time, I've got no real change in your pocket or forgotten."

The two professors recommended a remedy for such cases that work well for business travelers who do not fail because they know that they are returned without documentation spending money.

"If hotels really want to institutionalize incentives, they could do it electronically or application fields or television, with a question like" Do you want to leave a tip for your maid? "Said Professor Blum." We live in a society live failover. Also Sandwich do now. Why not hotels? "