It is almost spring! Most people can not wait to open their doors and windows, let in fresh air and clean their homes.

Well, maybe not. Some of us do not have the time or the desire to cleanse ourselves. Better Business Bureau Acadiana shares some advice with consumers to choose the right cleaning service.

  • Research Ask friends, family and neighbors to recommend a cleaning company or a respected person. Visit companies through bbb.org to read comments or complaints. Beware of companies with mediocre ratings and multiple complaints, more importantly, see how they approach them. Always pay attention to the BBB approved company seal.
  • Candidates for the interview. Consult several candidates to determine if you would like to hire a large cleaning company or a cleaner. During the interview, you should be able to meet someone from the cleaning company, as well as the person who will clean your house. During the interview process, find someone you feel comfortable with because you will work at home.
  • Verify credentials Each person or company you employ must be * registered, committed, and insured to work in your home. This protects you when something breaks, gets stolen or someone gets hurt at work. Regardless of whether you hire a person or a company, you should make sure that people who work at home do a background check, or that you want to have a rest.
  • Ask for references. Ask the company or the individual to create a reference list that you can contact. When you speak with references, you are looking for a company or a person who has repeated satisfied customers. Ask for references about the services they use and whether the company meets your expectations.
  • Discuss the costs. Determine if you need to do the cleaning service for a weekly, biweekly or monthly visit and ask questions about their prices. Find out exactly what's in your service and make sure everything is included that you want to clean up. The company must enter your home before you make an offer. Make sure you know if the cleaning company offers their own cleaning products, otherwise the cost of the services should be more economical. Keep in mind that the cheapest cleaning services may not offer the best deal for your money.
  • Get everything in writing. If you decide to hire the company, make sure that you have a written agreement that clearly states what the cleaners in your house will do. You should also set an appropriate timeframe for the tasks that are performed each day that the cleaners work on.
  • Prepare for services. Before cleaning companies come to your home, it is important that you get rid of any inconvenience, but that does not mean you have to clean up before you arrive. Keep jewelry and other valuables and warn pet cleaners in your home.
  • Check licenses or insurance. "Bachelor, pledged and insured" are absolutely important terms when you hire a cleaning service. Do not take anyone for that. Check Every Note: In Louisiana, there is no agency that "authorizes" cleaning services. Depending on where the company is located, they may need a professional license in this community.
    A bond is a form of insurance that protects you from any dishonest or criminal act committed by those who come to your home to cleanse them. The insurance protects you when cleaning causes an accident, such as forgetting to close a faucet or lose a key.
    Obtain a copy of the corporate bond and get the name of your insurance agent. Then call to make sure the cleaning service's obligations and policies are in place. Consider dollar values ​​and coverage limits. Is the dollar value of the bond or policy high enough to cover your home? Also make sure that the company has its own insurance against accidents at work. If this is not the case and a housekeeper or cleaner is injured while working in your home, they can sue you, as well as your owner's insurance policy.

BBB serves Acadiana serves the parishes of Acadia, Evangeline, Iberia, Lafayette, Saint-Martin, Saint-Landry and Vermilion.

Sharane God is president and CEO of BBB from Acadiana. Acadiana BBB works for a reliable market by maintaining true advertising standards and investigating and exposing consumer and business fraud.

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