DALLAS - ( BUSINESS WIRE ) - Spring is a time of renewal. Although the season often encourages people to organize and cool themselves in the home, you can also remind businesses that they are taking stock of activities and processes that can be updated on an ongoing basis.
David Kiger , founder and CEO of Global Logistics Company Worldwide Express and principal investor and strategic advisor for a diversified portfolio of companies including Alef Mobitech , Transportation Group Exos and BeGlammed offers seven actions that small businesses should take each year
1. Review the business plan. A business plan is an important part of any business effort. Even if the plan seems outdated, it makes sense to see how the company has evolved and see what works and what does not.
2. Experience the journey of the customer. One of the best ways to enhance the customer experience is to become a customer. Buy a product, search for information, or register to receive service in the same way as a customer. Find ways to simplify and improve the experience.
3. Evaluate productivity tools. Although there seems to be an application for everything, the one you use may not be ideal for your needs. Find the right tools for your business, even if you have to give up some of the routines.
4. Evaluate cyber security. Changes to data protection legislation, including the European Union's General Data Protection Regulation (BIPR), means that its privacy policy is likely to be updated. Review processes Back up and restore your system to ensure critical business and customer data is accessible in the event of an attack.
5. Take a look at the big picture. Take a step back from daily detail and think about how your efforts are approaching your final goals. Think about how you can link more parts of your day to actions that drive your progress.
6. Rate the cash flow. For small business owners, it's easy to get lost in the details of the weekly cash flow. Take a look at the broader revenue and expenditure program to identify gaps and create a plan to cover them.
7. Analyze the meetings. Weigh the time and effort required to bring participants together with the goals of the meeting. Are there lasting meetings that can be shortened or eliminated? Look for efficiency gains and think about how you can share information.
About David Kiger
David Kiger, founder and CEO of global logistics company Worldwide Express, is a leading investor and strategic advisor to a diversified portfolio of companies including Alef Mobitech, Exos Transport Group and beGlammed. Kiger advises entrepreneurs in their blogs on leadership and help for socially and economically disadvantaged businesses. Follow him on Twitter: @DavidKiger
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