Information for consumers and weekly tips

• Consumers have the right to expect a chemical cleaning is done with due care and skill performed.

• Dry cleaners are responsible for tissue damage caused by the dry cleaning process.

• Consumers should immediately check the elements of dyeing and report the problem immediately.

Be • Compensation for lost or damaged items claimed.

• If the cleaning is unsuccessful, consumers may be reimbursed the cost of cleaning.

Authority of Malta Competition and Consumer
Office of Consumer Affairs
Mizzi House,
Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Contact: [email protected]
Consumer complaints: [email protected]
Website: www.mccaa.org.mt

McCaa office hours for the public:
Monday, Tuesday, Thursday and Friday 8: 30-12: 30
Wednesday 08h30-16 hours

European Consumer Centre Malta
(For complaints against traders in other EU countries)

47A, South Street,
Valletta.
VLT 1101

08h30-15 hours Monday to Friday.

Tel: 2122 1901
E-mail: [email protected]

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