6.29.2021

How to file a claim, clean your home, and get help after the Detroit metro Detroit flood

Are you affected by the flood or would you like to help? Check out these resources. I have a question? Contact us by sending us an email .

Go to a section:
to clean up
Prepare
Hotline
File a complaint
Apply for discharge
How can you help others?


to clean up

The EPA has several homeowner guidelines and safe cleaning protocols, including:

Brochure Cleaning Up Floods and the Air in Your Home : This 28-page brochure explains how to clean up after a flood and how to avoid indoor air problems. When cleaning, be sure to wear an N-95 breathing apparatus, safety glasses, gloves and long trousers, a long-sleeved shirt and boots.

The landlord-tenant guide to mold remediation after a disaster : The remediation of floods can involve health risks. You and your family should wait until experts tell you your home is safe, free of structural, electrical, or other hazards before entering your home. If your home has been flooded and you haven't been able to dry it (including furniture and other items) within 24 to 48 hours, assume that it has mold. You need to dry everything completely, remove any mold, and make sure you don't have a moisture problem just yet.

Fact Sheet: Flood Restoration: protection of air quality indoors - This fact sheet discusses problems caused by microbial growth and other potential impacts of floods on the long-term air quality in your home, and to reduce the measures you can take to these effects. Explains how to prepare for cleaning, how to remove standing water, and more.

The American Red Cross also offers a comprehensive guide to disaster removal and repair for your home and home   offers the following tips:

  • Be careful when moving furniture or debris as they soak up water and can be heavier.
  • Discard items that absorb water and cannot be cleaned or disinfected. These include mattresses, carpets, cosmetics, soft toys, and baby toys.
  • Discard all food, drink, and medicine that has been exposed to floods and mud. When in doubt, put it away. These include cans, plastic utensils, bottle teats, and containers of food or liquids that have been sealed.
  • Pump out flooded basements (around a third of the water per day) gradually to avoid structural damage. If the water is pumped out completely in a short time, the pressure of the water-saturated soil outside can lead to the collapse of the cellar walls.
  • Service damaged septic tanks, swamps, wells and lye systems as soon as possible. Damaged sewer systems are hazardous to health.
City of Detroit / Flickr

City of Detroit / Flickr

The City of Detroit urges residents to clean and disinfect basements immediately unless there is an immediate health risk. In these cases, the Detroit Department of Water and Sewer ( DWSD ) dispatches contractors or urban crews to these homes. Residents should report the hazard by completing the online form at detroitmi.gov/waterdamageclaims or by calling 313-267-8000 .

Residents have to deposit dirt on the sidewalk. Teams from the Ministry of Public Works ( DPW ) will offer a continuous collection service in the districts affected by the flood. The ticket office in these areas will be suspended until the end of the retreat.

Detroit city volunteers and staff are helping elderly or disabled residents who need help cleaning their homes of flood-damaged materials. Residents should indicate whether they are elderly or disabled at detroitmi.gov/waterdamageclaims or by calling DWSD at 313-267-8000.

Prepare

More rain is forecast for this week. Here are some tips from the American Red Cross to help prepare your home and family for potential floods.

Call

Metro Detroit residents in need of assistance after the flood this weekend can call United Way's 2-1-1 Southeast Michigan hotline for food, shelter and shelter.

According to senior manager Tamara Bolden, many people who called for help suffered property damage.

" They lost items like washing machines, dryers, heaters, hot water tanks. Some people store groceries ... in the basement. You lost food. You lost clothes. And what happens out there in the community is people have left their cars or the cars are being confiscated, "says Bolden.

File a complaint

A Jefferson Chalmers home after the 2019 Eli Newman floods

Eli Neumann

A Jefferson Chalmers home after the 2019 floods.

Homeowners can make claims for property damage and damage to health from flooding. Under state law, residents have 45 days to file a claim.

To file a claim for damages, you must file the claim in writing within 45 days of the date on which the damage occurred (in this case, before August 9th). Under Michigan Public Law 222 of 2001 , a homeowner can seek compensation from a government agency for property damage or personal injury if the applicant meets certain legal requirements.

Submitting a claim within the 45 day period does not automatically mean that you are entitled to a refund or compensation for your damage. This means your claim will be reviewed to see if there is any state liability. However, a claim that is not submitted within this time limit will not be eligible for a refund.

The written communication must include your name, address and telephone number, as well as the address of the property concerned. You must also include the date the damage was discovered and a brief description of the incident. Download the form here .

Damage must be documented with photos and videos of flood damage and receipts related to cleaning and repair. Homeowners should take note of all damage and loss caused by the weekend flood and report any damage to their insurance company immediately.

Detroit residents can obtain a refund by filing an application with the Detroit Department of Water and Sewer ( DWSD ). These claims can also be filed with FEMA when a Presidential Disaster Declaration is issued.

For most people in this historic flood, a disturbance in the DWSD Canal is probably not the cause of the damage. However, filling out the form gives residents an advantage in terms of federal aid, according to the city.

For more information, visit detroitmi.gov/waterdamageclaims or call 313-267-8000 for assistance.

Dearborn residents can report a flood / relief problem at their location to the city using this form . Public Works inspects and monitors all channels in which flood damage is reported.

Dearborn Heights residents can complete a flood survey here and find local resources on the city's website.

The state representative Helena Scott, who represents Highland Park and parts of Detroit, asked for a comment on the floods. The information collected in this form will be sent to the respective city and municipality in order to support the data collection for possible relief. It does not replace an official application form that has to be submitted to an authority or insurance company for reimbursement. Fill it out here .

Apply for discharge

Low-income residents affected by the recent Michigan floods may be eligible for emergency assistance from the Michigan Department of Health and Human Services ( MDHHS ) under the state's Emergency Relief Program .

The program provides immediate assistance to families and individuals living in extremely precarious or emergency situations that threaten health and safety . It is available to authorized residents who need help with home repairs necessary to correct unsafe conditions and restore basic services.

The maximum amount of non-energy home repairs available in life is $ 1,500 per home. For repairs that are not covered by household insurance, there is support from the state emergency aid program for the basic structure of the house, water heater, sewage treatment plant / waste disposal, garbage, doors / windows, destruction services, electricity, plumbing, roof and well.

Applicants must be homeowners or home buyers and meet other eligibility criteria, including income limits, to be eligible.

To apply for government emergency assistance, visit michigan.gov/MIBridges . Those without access to the Internet or help with application needs, can contact his local MDHHS- office . Or dial 2-1-1 to be directed to other community resources.

How can you help others?

Detroit is looking for volunteers to work four-hour shifts to help neighbors clean their homes and remove debris from basements for elderly or disabled residents. The city provides protective equipment.

The opening times of the voluntary collection centers will be set for different parts of the city during this week. To register as a volunteer, go to detroitmi.gov .

United Way for Southeast Michigan also needs volunteers and donations. The hotline 211 is manned around the clock. People can be trained to answer emergency calls or help homeowners clean their homes.

Do you have any extra equipment and accessories like a dehumidifier, protective gear, and other essentials? Check with your Nextdoor group, support networks, and nonprofits for donations.

Allison Pirog, WDET News Intern , contributed to this report.


Related coverage

Detroit turns to FEMA after a historic rainy event and invests millions in infrastructure

The consequence of flooding in the Detroit metropolitan area due to climate change and a lack of investment in infrastructure, according to Whitmer.

Governor Whitmer declares a state of emergency in Wayne County due to flooding

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