6 tips to give to start efforts to find a good spring cleaning customers

We always dive spring with renewed optimism and hope, and is a time of rebirth, renewal and regeneration. Then you can look at the winter clothes and clean the accumulated dust of winter, make sure you take the time to do some spring cleaning in the office or business.

Spring is the perfect time to reorganize your home and have a good time and to embellish what your customer time to breathe new life experience. Here are six tips to make the experience have to revive:

1 What bugs hide in the corners of the customers - and your business?

Now is the time to learn about all the stupid things to do every businessman frustrated and angry customers. Warning to all actions and processes that lead to unnecessary delays, leading to errors or confusion or hurt customers.

No matter how well-oiled machine business has in recent years, there is always room for improvement in performance. It is time, everything is broken now fixed, and sew the small holes that have been neglected.

2 Create, so that you can share with clients fun and excitement to your computer

Teachings - again - how polite and friendly to them his turn inspire customers to return again and again. Show also teach them to say "thank you", and as customers who occasionally forgiving "sorry." - But it should be asked. But it is important to leave with a smile to your business on their faces.

3 Generate, so that everything done a sense of urgency with more speed and responsiveness to customer needs

What are the deadlines? As long as the customers are served? How long should wait to answer calls?

4 easy to do do business with you

The things that are hard to make life and the customers are difficult barriers to intellectual / cognitive barriers that confuse customers and defy rational logic and faults (where the strength of an Olympic athlete you have to do things) caused frustration and emotional complaints. If you do not know what it is, ask your customers how they will gladly tell you.

Fifth amendment and updating

It is time to eliminate what is outdated and is no longer meaningful, changes and / or make updates. You know the tools are used to create the customer service? Do you have practices that are outdated to use, but it seems to do the job if a new approach is more effective?

6 Perhaps it is time to make the physical environment also like

Take an objective look at your business from your customer's perspective. Need a lick of paint here, a little clean up? What procedures from when it comes to their customers? Are you bored with the "same old, same old?" And if you are at it, when was the last time you updated your website? And their staff uniforms? And the music? Advertising?

Your customers happier than they were when he woke up to make that day: When you make the decision to spring clean your customer experience, looking in every corner of ways to promote your business, but always look at the final destination can .

Image: Susy Morris via Flickr.

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