4.06.2016

Charlotte Douglas Airport at the end of failover for bathroom attendants

For years, Charlotte Douglas International Airport was one of two options: to work the traditional white rocking chairs and bathroom companion for advice.

But the airport said on Wednesday it will eliminate change for the next fiscal year, which begins in July.

"These people are in a stable salary" the acting director of the Aviation Brent Cagle she said. "We are the consistency and predictability of wages have. Tipping is something we have done for a long time, but there is something else that customers do not like. It is one of the most common complaints about the service."

Tips for Bad companions began 10 years ago under the former aviation director Jerry Orr.

The airport said that a single agent in charge of a private bathroom with improved cleaning the bathroom. Charlotte Douglas is so much to do - handled almost 45 million passengers last year - a bathroom rapidly rotating devices when could worsen assigned.

Cagle, the airport said more companion to a single bath hold assigned. But the airport is likely to offer more mints and mouthwash, which is an advantage in the system dump. Glass full of $ 1 bills are also tips.

Cagle said few passengers actually asked mints and mouthwash. They were as visual cue used to promote change, he said.

He said that another problem with the tilting system is that "some agents focused on change" rather than cleaning.

The 52 agents are contractors employed by systems clean sun. As part of the system dump, which paid $ 3.29 per hour, as well as consulting. If you make enough in tips that are paid the minimum wage of $ 7.25 minimum.

Cagle said officers more likely in the range of $ 10 to $ 12 are paid by the hour.

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