(WHNT) – If your floors have been damaged by water or simply a pet accident, you may be looking for a carpet cleaner. Regular cleaning of your carpet can extend its life and remove stubborn stains. Most carpet manufacturers recommend having your carpets professionally cleaned every 12 to 18 months , depending on the foot traffic in your home. A professional carpet cleaning company can help you achieve the most thorough cleaning possible and save you the hassle of renting a machine. If you're considering hiring a professional, the Better Business Bureau recommends the following tips to ensure you receive top-notch service at a fair price.
How to Hire a Professional Carpet Cleaning Company
- Set your budget. Decide how much you can spend and keep that number in mind when calling different companies to ask about prices. Setting a budget can help you decide which rooms you want to clean and which accessories you can easily opt for.
- Get a free quote. Reputable companies should be willing to give you a free quote over the phone. When you call, please provide specific descriptions and measurements to receive an accurate quote. If this is a problem for you, ask if the company offers free in-person estimates (some do). Once you have an estimate, get it in writing if possible. Make sure the price you offer includes the entire service from start to finish. Ask if you may need additional services that will incur additional costs.
- Find a trustworthy company. Read reviews and get recommendations from friends and family to find a trustworthy carpet cleaning company. Over-wetting the carpet and using poorly mixed chemicals or brushing techniques can cause irreparable damage to the carpet. That's why it's important that you find someone who knows what they're doing. Find out how long technicians have been in business and find out if the company is licensed and bonded.
- Find out if there is a guarantee. Many carpet cleaning services offer a guarantee, but the terms can vary greatly. When choosing a particular company, ask what the warranty covers and get the details in writing.
- Learn more about cleaning techniques. Hot water extraction, sometimes called "steam cleaning," is the technique most commonly used by professional carpet cleaners and is recommended by many carpet manufacturers. It involves spraying the carpet with hot water, usually a cleaning solution, and then vacuuming it into a machine along with the dirt and grime hidden in the carpet fibers. Cleaners can use a portable machine, ideal for multi-story buildings, or a truck-mounted system. Truck mounters are the most powerful and best option when available.
- Find out what types of carpet cleaning services are available. Keep in mind that carpet cleaning services are typically performed outside of your home. Therefore, it is very important to know how to clean your carpet. Look for companies that perform immersion hand washing and find out whether the company will clean your carpet personally or outsource it to a specialized third-party service provider. Try to hire a company that will do the work in-house.
- Be honest about problem areas. A reputable carpet cleaning company will admit that some types of stains are difficult or impossible to remove once cured. When you call for a quote and when the technician shows up again to begin cleaning, describe and report any soiled or dirty areas and let the technician know how and when you arrived. This will increase your chances of completely removing the stain.
- Compare companies before hiring. Never hire the first company you talk to. Get quotes from multiple companies and compare their services, prices and customer service before choosing one.
- Prepare your house. Professional carpet cleaners do the heavy lifting for you, moving furniture as they clean your carpets. However , you probably still need to prepare your home . Sort out any clutter that may be in your way, and if you have any old or valuable decorations or furniture in the areas to be cleaned, remove them yourself to avoid potential damage.
- Check the work before paying. Never pay a company before the job is completed. Make sure you are happy with the work. If you notice any problems, ask the company to fix them before making the final payment. If you notice a problem afterward, call the company immediately. The sooner you contact us, the more likely a company will be able to help you resolve the issue. Follow the BBB's advice on hiring a contractor .
- Allow the carpet to dry before walking on it. Professional cleaning companies will tell you how long your carpet should dry and whether you can speed up the process. If you can, plan drying time into your schedule. For best results, prevent people, including pets, from walking on newly cleaned carpets until they are completely dry.
Consumers should choose a BBB accredited carpet cleaner to ensure the quality, integrity and professionalism that comes with accreditation. BBB accredited carpet cleaners have demonstrated a commitment to ethical business practices, transparent transactions and a track record of customer satisfaction. This ensures a reliable and satisfying carpet cleaning experience, backed by the Better Business Bureau Trust Seal.
For more informations
Find a carpet cleaning company near you . For more tips, see the BBB article on hiring a professional cleaning service . To check a company's trustworthiness , visit BBB.org . To report a scam, visit BBB.org/ScamTracker .
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