This fragment is part Entrepreneur.com Starter Kit for the second quarter , which examines the fundamentals of the introduction of a variety of industries.
In starting your own cleaning service explain, staff writer Jacqueline Lynn Entrepreneur Press and how to start a cleaning service costs if you want to offer a cleaning service, cleaning services, carpet cleaning, and much more. In this edited excerpt, advice on the selection of staff is a good choice for your cleaning business offer the authors and are trained to do the job well.
What kind of people make good employees for cleaning service company? Look for people who are cleaning passionate about their work and love. Of course, you will say that people who love them, clean and want to do in life, but do not realize that when a job is a difficult and physically demanding job to find. If you believe a prospective employee, she feels "about" cleaning for a living, most of palpation during the interview process. If you really feel that way, they can come and work for you, because they need a job and money, but probably will not stay long. Rotation is expensive; is better, the time, the right people to take rent in the first place.
Is likely to improve your chances of success if insurance are more creative than writing a "Help Wanted" ads in their scientific skills. Sources for potential employees, suppliers, customers (caution here: You do not want to lose a customer because a co-worker steel) and professional associations. Put the word out to their social contacts as well - you never know who may know the perfect person for your company.
College students make good employees, including maintenance often look for night workers. The following courses during the day, the students are often available to work for you overnight. And if you are in your first year and second year, you have the option of employees to work for you in the next three or four years. Residential cleaning often find that mothers are a large number of candidates, especially those who work part-time during the school is in session.
Consider the use of a personnel or to search for qualified employees. Many small business owners hesitate organizations, as they feel they can not afford - but if the agency for advertising, initial screening and background checks in charge, the cost can be worth it.
Be careful if you decide to hire friends and relatives - many personal relationships are not strong enough to survive an employment relationship. The key to success as an entrepreneur from the beginning that you are solely responsible clear. Be diplomatic, but to define the rules beforehand and stick to it.
Featured in which you rent, even if you are hard on the workers in an area where the competition is. A good rule is to people you trust in your own home rent - so you know you can download the homes and offices of their customers trust. Remember that good employees are the key to customer satisfaction, and satisfied customers are loyal.
Now they are busy, it is likely that most of the cleaning job-entry training required. This is not necessarily a disadvantage; in fact, you may prefer to go hiring people without experience in professional cleaning, you can clean your way to train.
If you think that you can not afford to spend time on training, think again - you can not afford to train their staff properly? You really want to interact with customers or cleaning houses and offices, if you do not say how you want things?
These tips will help you to optimize your training efforts:
Discover how people learn best. Enter training is not a proposal for a standard size. Include people and process information differently, and his training method must be compatible with their individual preferences. Some people can read a manual, others prefer a verbal explanation, and still others need to see a demonstration. In a situation of group formation, the best strategy is to use a combination of methods; at work one after the other, as their delivery to the needs of the person you meet train.
Use to train the simulation and role-play to practice, and to strengthen. One of the most effective training methods is the simulation that an employee how to do something and then allowing them to show practice in a safe and controlled environment. If the task involves interpersonal skills, the role of staff to play with a partner to practice what they say and do to have in different situations.
As a volume model. Wait no longer know to your employees that you are willing to do. They are a good model if you do things like they do all the time. Do not take shortcuts that you do not want your employees in a way that you do not want to behave to take or behave. On the other hand, do not assume that just put things in the right direction, enough to do other things, how to teach. The model is no substitute for training. Strengthening of training. Do the model, but never exercise, employees are not likely to receive the message.
Look for training opportunities. Once you have the basic orientation of vocational training and skills you need to get constantly looking for ways to improve his skills and performance level of the people.
Actual make it possible to use real-life situations for training. - But avoid that customers know that they can be a learning experience for employees.
Anticipate questions. Do not assume that employees know what to ask. In a new situation, people often do not understand enough to ask questions. Anticipate questions and answer them in advance.
Ask Finally, to encourage feedback. Employees so that you know what you do as a coach. And in order to evaluate their performance, convince them that it's okay to tell the truth, ask them what they thought about their training and techniques, and use this information to improve their own skills.
Loading the player ...
This entry passed through the Full-Text RSS service - if this is your content and read on the website of another person, please read the FAQ at fivefilters.org / content / faq.php # publishers only.
Aucun commentaire:
Enregistrer un commentaire