9.11.2023

Can you trust the health information you read online? - Consumer Reports

Casual users: People should be careful when using medical information from social media and online forums, says Mehrotra. Comments published in these locations may appear authoritative even if the authors have no medical training or experience.

Product sellers: You should also be skeptical of anything that appears to be recommending a product that might treat your condition, says Nosal, including targeted ads that often appear after a search. "More than one patient has suffered liver failure due to nutritional supplements ," he says, which is often found on the Internet.

Counter-intuitive note: If you notice something that contradicts official guidelines, such as the idea that usual treatment is dangerous, Nosal recommends speaking to your doctor. "Let's look together," he said.

Artificial intelligence (AI)-generated answers: Recent research shows that systems like ChatGPT, which are sometimes used to answer search queries, appear to be more accurate than symptom checkers , says Mehrotra. But they can also be wrong and sometimes even "hallucinate" or generate false but scientific-sounding information.

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